Wendy from Liberate Media has posted on their blog about the fundamental forces within social media require any PR to be as transparent as possible. In particular she cites political communications as a potentially huge beneficiary of this.
Her starting point for the discussion is Gordon Brown’s appointment of former “spin doctor” (as the Telegraph calls him) Stephen Carter to be his principal advisor.
Wendy observes:
“Politics is one subject in particular that is becoming harder and harder to 'control', with so many opinions and arguments being voiced across social media networks. The influence that spin doctors can have on political matters is rapidly being diminished, and in my mind will very soon be a thing of the past. There is no pulling the wool over the public's eyes, when social media offers so much opportunity for the truth to come to light”
I left her a comment saying I totally agree but while this is ostensibly good news for democracy/civil society I had two major concerns.
These are:
1) PR in the UK is still not getting social media. There's little or no industry leadership from the CIPR & PRCA and just look at my previous post on how some of the industry is engaging with the online space by artificially manipulating search rankings - this is still spin, albeit online spin with Google becoming the regulator.
2) Political parties seem to be recognising the value of this transparent medium, but they're turning to advertising to roll out online campaigns. I think this is partly due to tradition but also because PR in the UK is far behind the curve on understanding and implementing social media strategies. What we could then end up with are creative, engaging digital campaigns devised by advertising and marketing firms which look good but aren’t planned or implemented with long-term relationship building in mind.
This is leads us to a potentially dangerous situation where the public (and worse the media) thinking political parties are giving the people a voice, when in fact they disenfranchising them by paying lip-service to participatory democracy.
If this happens then traditional, hard political power hardens at the centre while the public play with digital toys that keep them entertained but no closer to (argubly even further away from) democratic engagement.
That would be a very bad thing indeed.
Technorati tags: public relations, social media, politics, Gordon Brown, Stephen Carter, hard-power, democracy
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